Privacy Notice
Information
This website is owned by WHITESTACK LLC, WHITESTACK S.A., WHITESTACK CHILE SPA, WHITESTACK COLOMBIA S.A.S., WHITESTACK PERÚ S.R.L., WHITESTACK MÉXICO S.A. DE C.V., WHITESTACK URUGUAY S.A.S., hereinafter referred to as WHITESTACK, who is responsible for the use and protection of personal data provided on this website.
Through this statement, users and visitors are informed that our company complies with the data processing provided on this website (including browsing data, data captured through technology, and form data, such as identification, contact, and message data voluntarily provided) and adheres to the current legislation on the matter.
If you have any questions about the confidentiality of this processing or want to make reservations according to your information rights, opposition, rectification, and cancellation, you can contact us at the email address pqrdatospersonales@whitestack.com and in person at the following addresses:
USA
80 SW 8TH Street Suite 2000, Miami FL 33130.
ARGENTINA
Paraná 830, 3° floor, Buenos Aires, C1017AAR.
CHILE
Avenida Apoquindo 4700, 11th floor, Las Condes, Santiago.
COLOMBIA
Cr 10 No. 96-25 Of 602, Bogotá D.C., Cundinamarca.
PERÚ
Avenida José Pardo 434 int. 1602, Miraflores, Lima 15074.
MÉXICO
Av. Insurgentes Sur 1863-Of. 304.
Guadalupe Inn, Álvaro Obregón, 01020 Ciudad de México, CDMX.
URUGUAY
Plaza Independencia 848, 1st floor, Montevideo.
Purposes of the Collected Information
Information collected through forms, subscriptions, or files is stored to establish direct communication with the user, whether through newsletters, posts, business offers, or other types of notifications and information via email or phone provided by the user.
Thus, WHITESTACK may contact users to provide information about products and services offered by the company, which is essential to fulfill customer inquiries or complaints and maintain the established relationship.
The provided data will be consulted by the data subject and in no case will be assigned, shared, transferred, or sold to a third party outside the group of partners or service and product providers essential for WHITESTACK.
Therefore, data may be shared with affiliated companies, subsidiaries, and/or internal control entities in matters of personal data protection, as well as competent authorities in cases provided by law.
Acceptance of this policy will include all effects of service provision, with user consent for the processing of personal data, under the conditions set forth in this document.
In Case of Non-Acceptance
Should you reject data processing, you may object to this action by exercising your right to object.
Likewise, you can refuse the collection of information at any time for advertising purposes, market research, or satisfaction surveys. If you wish to exercise this right, send an email with this information to the address: pqrdatospersonales@whitestack.com. You can also unsubscribe from content, newsletters, or form information.
Please note that within a minimum period of 48 hours, we will make the necessary changes to comply with your opposition request, so you may still receive information during this period. We can only execute actions under our control, so if it involves other types of access or information corrections, we may not be able to satisfy your request.
In the case of social networks under our charge, we refer that you can restrict the visibility of information, as well as stop following or interacting with our profiles directly in the privacy settings of your account, and in accordance with the terms of use of different social networks, namely:
Networks:
Refusal to use your personal data for these additional purposes cannot be a reason for us to deny you the services and products you request or contract with us.
Security Measures
At WHITESTACK, we guarantee security at all times. Not only in service and/or product but also in data processing from the first contact. We have technical and organizational security measures to prevent alteration, loss, processing, or unauthorized access to personal data provided on this website. Of course, usual risks considering technological and human intervention in all data processing must be considered.
On our part, we have established confidentiality and information integration protocols through the supervision, control, and evaluation of these processes, aiming to safeguard our users’ privacy.
ARCO Rights (Access, Rectification, Cancellation, and Opposition)
Those who have provided their data on the web (such as Name, Surname, Date of Birth, Age, Address, Business Name, Identity Document, Fiscal Address) can contact the data controller to request actions affecting access, rectification, cancellation, and opposition (ARCO), as well as the limitation of the use and disclosure of the provided data. Sensitive personal data will not be handled at any time.
You have the right to know what personal data we have about you, what we use them for, and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); that we remove it from our records or databases when you consider it is not being used according to the principles, duties, and obligations set out in the regulations (Cancellation); as well as opposing the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
However, it’s important to note that we may not be able to attend to your request or conclude the use of data immediately in all cases, as we may legally require to continue treating your personal data. Also, you should consider that for certain purposes, revoking your consent will mean that we cannot continue providing the requested service, terminating the established commercial or labor relationship.
You can contact us through electronic communication addressed to the email pqrdatospersonales@whitestack.com with the subject “Data Protection,” where identity and reasons for the request are accredited or physically at the addresses indicated in numeral 1.
In summary, for the exercise of any ARCO rights and/or to revoke your consent to the processing of your personal data, you must submit a request by email or to the physical address specified, containing:
- Your full name, address, phone number, and email where the response to the request will be communicated.
- If applicable, the full name of your legal representative accompanied by a copy of the public instrument or power of attorney signed with two witnesses, where said legal representation is recorded.
- A copy of an official identification that validates your identity and, if applicable, of your legal representative, such as the voting credential issued by the National Electoral Institute (INE), passport, or migration document, in case of being a foreigner, that verifies legal stay in the country.
- Indicate the right(s) you wish to exercise and a clear and precise description of the personal data concerning which the right(s) are sought to be exercised.
- Any other document that helps locate your personal data, such as the contract number, account number, etc.
Exercising any ARCO right is not a prerequisite nor does it prevent the exercise of any other legal, constitutional, or international right.
Privacy Policy Modification
WHITESTACK reserves the right to modify, change, add, or remove portions of this policy at its own discretion, or as part of legislative changes concerning legal and industry topics. Any modification will become effective 10 days after its publication, thus, using the website after this change implies immediate acceptance of said modifications.
Data Responsibility
WHITESTACK is the direct party responsible for data processing. However, it is necessary to take into account the intervention of third parties (service providers), such as hosting, marketing, traffic, and advertising networks, which are analytical and operational networks over which we have no control.
On the website, user preferences, as well as characteristics and patterns that, together, provide valuable information to understand the audience and identify their needs, are also studied. Tracking this information is used to show you relevant information and advertisements.
Acceptance and Consent
The user declares to be informed about the conditions of the personal data processing on this site and, therefore, accepts and consents to their processing by WHITESTACK under the conditions stipulated in this document.
Intellectual Property and Use of Contents
The contents of the web: texts, blogs, articles, images, logos, videos, audios, photographs, and other data are the property of WHITESTACK. No content may be copied, linked, or reproduced without the written permission of WHITESTACK.
Date of the Last Update: January 2023
